I’ve been plagued with technical difficulties since I created the new AMG Opportunity presentation. I wanted to have the video of that presentation posted no later than last Saturday or Sunday. Today, I “finally” got it posted to the Internet. As of this writing, it’s not on our website yet, but should be there for new GTM members to watch by the end of the day tomorrow. As a loyal reader of the blog, you can be one of the first to see this new presentation, even before it’s available on the website. So far, everyone I’ve shown it to has liked it MUCH better than anything we ever did before, and the one person who was a “real” prospect told me when he returns from his out-of-state trip he intends to BUY! Excellent! All my presentations have been “live” so far, but now it’s posted online for the world to see :)
I never get tired of breakthroughs! It seems like almost everyday something really “big” happens that will have a positive impact on this company for years. Today’s big moment was early this morning when I got a response from the CEO of a vendor I had inquired with. This is a software vendor in the IVR-VoIP industry. We’ve been searching for a shortcut to our development cycle for some of the upgrades we’re doing to the GroupCaller. We found a couple of good ones here in the USA and have been coding with one of these vendors for the past 2 weeks….
BUT,
as of this evening, I have a feeling we’re going to switch horses mid-stream. Although the vendor we’ve been working with is very good, they are also VERY expensive and time-consuming. The progress is much slower than we had anticipated. This morning, I got an email from the CEO of a company located in Kanpur, India … yes, I N D I A … the home of all out-sourcing and especially customer service with an accent! Nonetheless, India is filled with highly educated, resourceful and talented programmers and engineers. We got lucky today. The answers I got were like a breath of fresh air, answering every question the way I had hoped and able to provide us more than we thought we could get at this stage of the game.
Yesterday at this time, I would have told you it would take us the entire month of March to complete and fully test the new upgrades and by that time we would have a system running on 12 to 36 channels (phone lines). And we could gradually increase that to something like 72 to 100 channels by May. After trading emails and chat sessions all day with this India-based company, it looks like we’ll have a system capable of placing 400 simultaneous calls within a few weeks! This means, dialing phone numbers on 400 lines at a time ON A SINGLE COMPUTER! Don’t forget, I’ve got 14 servers here in my office waiting and ready to be put to work. Four hundred lines can make about 360,000 calls each and every day! This means the ability to scale up and down to meet the needs of our Associates is right around the corner!
Don’t forget, we’re in a race with ourselves to get GroupCaller ready for the political season. To be a viable “robocall” competitor, we need the capacity of making several million calls every day. Today’s tentative arrangements just took us 80% of the way to that goal, because once a single server is functioning at this capacity, it’s just a matter of increasing the number of servers. Ten servers gives us a 3.6 million call-per-day capacity; 20 servers is 7.2 million, etc. You get the picture.
To make it even better, it just so happens that this Indian company uses the exact same technology as the new ISP I’m negotiating with. I’ll be working a 3-way deal tomorrow between us, the local ISP and this vendor in India, and negotiating the details of a contract under which the local ISP, the company in India and “us” will all share in the development and maintenance responsibility of our own portions of the technology.
This is an extraordinary turn of events and only serves to confirm that we’re on the right track. Our system was powerful the way it was. Today we took a quantum leap forward in development of the new-and-improved GroupCaller.
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